More Important Stuff
Kody Technologies Product Warranty
We've design an extremely rugged rack light and we are proud to provide a one-year warranty on any failure on the electronics or hardware. If you experience any issues with your light, please email us directly to discuss the the issues and arrange for return and replacement.
Kody Technologies Return Policy
If you're not 100% satisfied with your rack light, please email us directly to us know. We offer a 30-day, no hassle, return policy. Return the light assembly in like-new condition and we'll either ship you a replacement or refund the product costs.
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​Most importantly, we want to understand any issues you experienced so we can continuously improve our products. Please reach out and openly share your thoughts and concerns about our Kody Rack Lights.
Clearance Sale Policy
All clearance sales are final and not available for return. Please contact us with any questions prior to making a clearance purchase.
Shipping Policy
We provide free ground shipping in the continental US on all purchases over $149. We ship to Alaska, Hawaii and Canada for flat rates of $15 to 50 pending the specific location. We do subsidize the total shipping cost for areas not covered by free shipping. Ground shipping normally takes 2 to 6 days pending your distance from the Sacramento CA area.
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We offer 1 Day and 2 Day shipping options and use UPS. UPS guarantees and insures 1 Day options but does not do so for 2 Day.
With international shipping, there are customs fees, broker fees and taxes that are collected from the customer by the shipper prior to delivery. For Canada, we use either FedEx International (3-5 days), UPS Worldwide (3-5 days) or USPS International (10-21 days). UPS and FedEx cost a little more but arrives in a fraction of the time.
Please contact us and we can discuss options or answer questions to make sure your light arrives when you need it.
Shipping Delays
Our goal is to get your order to you as quickly as possible. We normally ship the light within two business days of the order being placed. Shipping time is separate and in addition to from order processing time. Kody Technologies is not liable for shipping delays with the carriers but we are here to support making sure the package arrives and can help communicate with the carriers when issues arise.
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When your light ships you will receive a shipment confirmation email which will include carrier and tracking information. Use the tracking information to know when the package will be delivered or if their are any delays. Your order might be delayed because of events in some areas (for example; bad weather or natural disasters).
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If you have any other concerns about delivery and shipping delays, contact us via email or our contact us page.
Other Policies
These lights are a critical safety device for the operation of your vehicle with a rack installed. Please be sure to install the rack light in accordance with the installation instructions, and verify functionality on a regular basis. If you have any question or concerns, contact us. Kody Technologies LLC does not assume any responsibility or liability for accidents or injuries occurring during product use.
